No matter how many layers of paint you lay, no matter how fashionable it is, a good paint will NEVER fix a broken engine...
Improvement of the Customer Relationship needs, from time to time, to REALLY improve the service, and not only the way we report on it... :)
Affichage des articles dont le libellé est reporting. Afficher tous les articles
Affichage des articles dont le libellé est reporting. Afficher tous les articles
lundi 7 juillet 2008
Paint It Black
Publié par
Welf
à
08:54
0
commentaires
Libellés : ITIL, reporting, service level management
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